London Sales & Events Manager
Balfour at St Barts | Balfour at Bow | The Bull & The Hide
Location & Hours
London-based, working across our three London venues with visits to Balfour Winery a few times per month. Monday–Friday, 9:00am–5:30pm, with flexibility to work evenings and weekends for events and weddings (5 out of 7 days).
Reporting To
Head of Events & Sales – Amie Rozan
The Role
This is an exciting opportunity for an experienced Sales & Events Manager to join Balfour Winery, a family-run, award-winning business rooted in warm hospitality and memorable experiences.
You will be responsible for driving event sales and managing the full event journey across our London sites, working closely with venue teams and the winery events team to deliver seamless, standout events.
Key Responsibilities
- Drive private dining, corporate event, and wedding sales through proactive outreach and inbound enquiries
- Manage events end-to-end, from first enquiry through to delivery
- Build strong client relationships to encourage repeat business and referrals
- Manage guest communications across booking platforms including Design My Night, Tripleseat, and Booking Hound (experience preferred)
- Upsell venue features and additional services to maximise revenue
- Host site visits, create bespoke proposals and contracts, and manage CRM data accurately
- Collaborate with venue teams, operations, marketing, and finance to ensure smooth delivery and invoicing
- Keep online listings, photos, and promotions up to date
- Ensure venues are fully prepared for every event
- Represent the Balfour brand at showcases and industry events
About You
- At least 5 years’ experience in hospitality and event management
- Proven experience in sales, reservations, and events management
- Commercially minded, proactive, and revenue-focused
- A strong communicator who builds rapport quickly with clients and teams
- Highly organised, detail-driven, and calm under pressure
- Passionate about hospitality, family-led values, and delivering exceptional guest experiences
- Always looking for ways to improve processes, performance, and team success
We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, please email kerry@balfourhospitality.com with any requests.